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 All-in-One Solution – SysAid combines helpdesk, remote control, asset management, and IT activity analysis tools into one simple, accessible solution.

 Faster Response Time - With SysAid, IT can respond faster and more efficiently to service requests – even remote requests. This means not only resource savings, but also increased enduser satisfaction.

 Less Down Time – Centralized system support means faster problem solving and less down time.

 Tighter Asset Control – Automatic reporting of hardware/software changes on all system components means inventory is always updated and assets are always accounted for – with no resource-consuming manual auditing required.

 The Bigger Picture – On-the-fly reporting capabilities allow IT to supply up-to-date snapshots of activity and assets – from response time to hardware profiles. Data is always on hand and updated for management reports.

 Increased IT Productivity – SysAid raises IT productivity and overall system availability by reducing time spent on administration maintenance.

 Low Implementation and Integration Overhead – Web based solution means no costly implementation lag – the system can be up and running within hours. Open standards web service allows for easy XML integration with existing back and front-end systems.