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As an ASP product, SysAid maintains
the highest level of security for all system components.
Agents on enduser computers – both remote and local - communicate
with the SysAid server via 128-bit
SSL-secured channels, so no internal or proprietary information
is ever exposed to outside sources.
Similarly, the SysAid administration
interface is accessible only to authorized users within the client
organization, and only qualified Ilient engineers are allowed
access to the system database. The SysAid
server resides in Ilient’s hardened and fully firewall-secured
environment, and is completely compartmentalized, to avoid organizational
data overlap or “leakage.”
Ilient has customized the SysAid system
for in-house operation, and the server integrates easily into
an organization’s network and security scheme.
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